TERMS OF SERVICE — AfterMatters LLC

Effective Date: August 19, 2026
Last Updated: October 21, 2026

1. USE OF SERVICE

AfterMatters LLC provides a digital tool to guide individuals through administrative tasks following the critical illness or death of a loved one. The Service may include checklists, task guidance, reminders, notifications, educational resources, and limited, supplemental AI assistance relating to AfterMatters checklist tasks and educational content. You agree to use the Service only for lawful purposes.

2. USER ACCOUNTS

To access certain features, you must create an account. You must be at least 18 years old. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account. You agree to provide accurate and complete information.

3. SUBSCRIPTIONS AND FEES

Access requires a one-time fee as displayed at purchase. Payments are processed securely by our payment provider; AfterMatters LLC does not store card details. Refunds are available upon request through the app — no questions asked. Upon refund, access to the Service and stored data ends immediately.

4. INFORMATIONAL CONTENT — LIMITATIONS AND NON-RELIANCE

AfterMatters LLC provides checklists, task guidance, deadline information, educational content, and other informational resources for general informational and organizational purposes only. AfterMatters LLC does not provide legal, tax, financial, medical, probate, funeral, or other professional advice. Information provided may contain errors, omissions, or outdated content. Requirements, deadlines, and procedures vary significantly by state, county, and individual circumstance. Do not rely on AfterMatters as your sole source for legal, financial, tax, medical, probate, or other important decisions. Always independently verify consequential information — including deadlines, filing requirements, and legal obligations — with the appropriate qualified professional or government agency. AfterMatters LLC shall not be liable for any loss, damage, or adverse consequence arising from reliance on information provided through the Service.

5. AI ASSISTANCE AND LIMITATIONS

AfterMatters includes an AI-powered assistant that provides supplemental explanations relating to AfterMatters checklist tasks and educational content. The assistant does not analyze, authenticate, or interpret wills, trusts, court filings, tax returns, medical records, financial statements, or other legal, financial, or medical documents. Users should not submit documents, Social Security numbers, account numbers, passwords, medical information, or other sensitive or confidential information through the assistant.

AI responses are generated automatically and may be incomplete, inaccurate, outdated, or inapplicable to a user's specific circumstances or jurisdiction. The assistant does not determine legal authority, legal rights, filing deadlines, tax obligations, benefits eligibility, asset ownership, asset distribution, or other professional conclusions.

Do not use or rely on the AI assistant for legal, tax, financial, probate, medical, or other professional decisions. Important information must be independently verified with the appropriate qualified professional or government agency. Use of the assistant does not create an attorney-client, doctor-patient, fiduciary, or other professional relationship. Users remain responsible for their decisions, actions, filings, and deadlines.

6. EMERGENCY, CRISIS, AND SAFETY LIMITATIONS

IMPORTANT: AfterMatters is not an emergency service, crisis hotline, mental health provider, or law enforcement agency. Do not use the Service to report crimes, seek emergency assistance, or communicate intentions of self-harm or harm to others. If you or someone else is in immediate danger, call 911. In the United States, the 988 Suicide & Crisis Lifeline is also available. AfterMatters LLC reserves the right to suspend features, limit access, and direct users to emergency resources if submitted information indicates immediate danger or criminal activity. AfterMatters LLC does not guarantee confidentiality in these circumstances and may preserve records if legally required.

7. SHARING AND ACCESS CONTROL

You may choose to share access to your account with trusted individuals. You are solely responsible for any access you share. AfterMatters LLC is not responsible for actions taken by individuals you authorize to use your account.

8. TERMINATION

AfterMatters LLC may suspend or terminate your account if you violate these Terms or engage in unlawful or harmful conduct. Upon termination or refund, access to the Service and stored data may be revoked.

9. MODIFICATIONS TO THE SERVICE

AfterMatters LLC may update, modify, or discontinue features at any time. We will attempt to provide notice of significant changes but are not obligated to maintain any specific feature. Continued use after changes constitutes acceptance.

10. INTELLECTUAL PROPERTY

All content, trademarks, and technology within the Service are owned by or licensed to AfterMatters LLC. AFTERMATTERS is a trademark of AfterMatters LLC. A federal trademark application is pending with the United States Patent and Trademark Office under Serial No. 99604993. You may not copy, modify, distribute, or reverse-engineer any part of the Service without written permission.

11. DISCLAIMERS, LIMITATION OF LIABILITY, AND DAMAGES CAP

The Service is provided "as is" and "as available" without warranties of any kind. AfterMatters LLC makes no representation that the Service will be error-free, uninterrupted, or free of inaccurate or outdated information. To the maximum extent permitted by applicable law, AfterMatters LLC shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages. DAMAGES CAP: AfterMatters LLC's total cumulative liability for any claim shall not exceed the amount you paid to AfterMatters LLC in the twelve (12) months preceding the claim. For one-time fee users, this limit equals that one-time fee.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AfterMatters LLC and its members, managers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Service or violation of these Terms.

13. SECURITY AND DATA PROTECTION

AfterMatters LLC takes reasonable technical and organizational measures to protect your personal information. No method of electronic transmission or storage is completely secure. In the event of a data breach affecting your personal information, AfterMatters LLC will notify you as required by applicable law.

14. SEVERABILITY

If any provision of these Terms is found unenforceable or invalid, it shall be modified to the minimum extent necessary to make it enforceable, or severed. Remaining provisions continue in full force.

15. GOVERNING LAW AND VENUE

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of state and federal courts in Hillsborough County, Florida.

16. FORMS AND DOCUMENT TEMPLATES

AfterMatters provides downloadable form templates and document guides as a convenience to assist users with administrative tasks following a death. These templates are provided for informational and organizational purposes only and do not constitute legal advice. Laws governing estates, probate, property transfer, healthcare directives, and other matters vary by state and jurisdiction. Where an official government or court form is required, the templates provided here are guides only — obtain the official form from the relevant government agency. Forms are reviewed and updated periodically, but AfterMatters cannot guarantee that any template reflects the most current requirements at the time of use. Use of these templates does not create an attorney-client or other professional relationship.

17. CONTACT US